About Me
My background and interests reflect an entrepreneurial mindset focused on collaboration and growth.
Hi, I’m Marwyn. I am a high-energy, positive and hardworking guy who is passionate about IT, music and learning everything I can. Whether it’s trying to diagnose a PBX phone system challenge, figuring out how to make a project run smoother or simply responding to tech tickets, I love a good a challenge. I have worked in IT for nearly two years, but have been fascinated with computers for most of my life. It is that curiosity that ultimately led me to a career in IT. I recently earned my Associate of Science in Computer Networking & Systems Administration from Lincoln College of Technology and am currently pursuing my Bachelor of Science in Cyber Security & Information Assurance from Western Governors University.
Name : Marwyn Allen
Phone : (678)-345-8282
E-mail : 15xbusinesshacker@gmail.com
Address: STE 115-A, Atlanta, Georgia 30339
Date of Birth : 09 July 1984
Website : www.marwynallen.com
Freelance : Available
What can i Do
My Skills
Resume
You can know who i am and what is my Hobbies. I hope it will help you for our Friendshiop.
- 2023 to 2024 (1Year)
Community Foodscapes Systems Development & Generalized HR
● Automation: Create automations in Trello, Zapier & Typeform based on team needs and monitor accordingly.
● Development: Implement step by step systems for standardized operating procedures. Translate Loom video sessions into actionable steps to further training systems.
● Reporting: Create monthly KPI reports & discuss strategy with the team based on data trends.
● Support: Offer team support, coaching & insight into systems as well as host internal training sessions to further technological skills and development.
● HR: Assisted with creating the HR department from the ground up, creating the systems, policy, and SOP that manage the entire organization.
- 2021-2022
Tronus - Operations & Automation Manager – Marketing Strategy
- March 2017 to July 8th, 2019
IT Support Engineer LV II - Amazon
- Guidelines specific to malware management, breaches and forensic protocols
- Used JIRA ticketing system to track and resolve incidents
- Hardware & Software Tech support, as well as acting as a liaison between end users and the tech team
- Serve as a liaison between the software development team and operations to develop training materials, presentations and non-technical jargon for easy communication across all level of the organization
- High Level Application and Hardware support (troubleshooting and maintenance)
August 2015 – August 2017
Level III Team lead - Amazon
- Managed the shipping department for orders going out [30+ associates]
- Ensured SLA and customer goals were met daily
- Coached associates and developed opportunities where necessary
- Ensured successful area performance through tracking and reporting metrics
- Ensured all job injuries are reported timely in accordance with established policies and procedures
- 2020 to 2023
Bentley Fortune Collection Operations and Marketing Manager
- July 8th 2019 to July 2021
Cyber Incident Management - Truist Head Office
- Coordinate communication between internal and external security teams
- Manage Skype or Webex bridges as an incident manager for corporate and cyber incidents
- Provide clear communication to executives on potential cyber or corporate threats
- Act as a scribe for security events to ensure the timeline of events are well documented
- Research cyber or corporate incidents to find the root cause and potential solutions
- Use remediation techniques to reduce threat radius or impact to teammates/clients
- Lead Cyber-Ops team meetings to discuss after-action reports and current threats
- Translate technical information into terms more comprehensible to outside teams
- Work with major incident management to document and manage Incidents
March 2018 to March 2019
Operations Manager - IT Tech Central
- Ensured that all teams were working in an organized timely manner to meet SLA’s.
- Designed and improved operational processes and best practices
- Purchased materials and managed inventory throughout the organization
- Contributed towards the achievement of company’s strategic and operational objectives
- Examined financial data/statements and use them to improve profitability
- Performed quality controls and monitor production KPIs
Proficiency
Software Skills Portfolio
Certifications & Awards
Services
Systems Automation
Marwyn Allen specializes in building customized systems automation solutions that streamline operations, eliminate manual tasks, and boost organizational efficiency. By integrating advanced automation tools and optimized workflows, Marwyn helps businesses reduce costs, improve accuracy, and scale faster with smart, repeatable systems.
CRM Development
As a CRM development expert, Marwyn Allen designs high-performing CRM systems tailored to your customer journey and business processes. Marwyn develops automated pipelines, data-driven dashboards, and customer lifecycle frameworks that increase retention, improve lead management, and drive predictable revenue growth.
Fractional COO
As a Fractional COO, Marwyn Allen offers executive-level operational leadership to organizations seeking structure, clarity, and sustainable growth. Marwyn develops systems, enhances team efficiency, and optimizes internal processes to ensure the business runs smoothly and scales with confidence.
Business Consulting
Marwyn Allen provides strategic business consulting services focused on operational improvement, workflow optimization, and scalable growth strategies. Through data-backed insights and hands-on problem-solving, Marwyn helps companies strengthen performance, streamline processes, and achieve measurable business outcomes.
Fractional CTO
Marwyn Allen delivers fractional CTO services that bridge business strategy with technical innovation. From system architecture to tech stack selection and digital transformation, Marwyn helps companies leverage technology to increase productivity, reduce risks, and accelerate long-term growth.
Fractional CMO
As a Fractional CMO, Marwyn Allen creates data-driven marketing strategies that strengthen brand presence, increase customer acquisition, and boost overall revenue. Marwyn specializes in building high-converting funnels, optimizing messaging, and aligning marketing systems with business goals.
HR Generalist
Marwyn Allen provides HR generalist services that support talent acquisition, onboarding, performance management, and employee engagement. By implementing structured HR processes and compliance-focused systems, Marwyn helps companies build strong, healthy, and efficient teams.
Tech Business Analyst
As a tech business analyst, Marwyn Allen identifies operational gaps, assesses technology needs, and recommends solutions that drive efficiency and ROI. Marwyn connects business goals with the right digital tools, ensuring organizations optimize performance and scale strategically.
Clients and Influencers I've Helped!
We start by shaping our design process,
with our clients as partners
Get In Touch
Name : Marwyn Allen
Phone : (678)-345-8282
E-mail : 15xbusinesshacker@gmail.com
Address: STE 115-A, Atlanta, Georgia 30339
Website : www.marwynallen.com